Supply Chain Balanced Scorecard

LENGTH:

PARTICIPANT PROFILE:

• Supply Chain professionals in planning, warehousing, transportation, and purchasing
• Financial Analysts monitoring and reporting supply chain costs
• Managers seeking to balance cost efficiency with customer service excellence

PROGRAM HIGHLIGHTS:

• Understand the role of the supply chain as the backbone of organizational success
• Explore components of supply chain: supply & demand planning, warehousing, transportation, purchasing
• Analyze cost structures (4–10% of sales) and their impact on profitability
• Learn to balance service levels with cost optimization
• Address working capital challenges by managing inventory effectively
• Apply the Supply Chain Balanced Scorecard framework for strategic decision-making

KEY TAKEAWAYS:

• Build the ability to align supply chain performance with business strategy
• Learn practical tools to reduce costs while maintaining service quality
• Gain insights into optimizing working capital and inventory management
• Strengthen collaboration between supply chain and finance for measurable results
• Develop a roadmap to enhance customer satisfaction through supply chain excellence