Enhancing Administrative Efficiencies

Introduction:

This course empowers administrative professionals with modern strategies for organizational success. Participants develop adaptable skills in communication, prioritization, and technology use, enhancing their effectiveness in the evolving workplace.

Workshop Objectives

• By the end of the workshop, participants will be able to:
• Employ a proactive role in handling job responsibilities within a team environment.
• Understand modern technology needs in administration.
• Demonstrate an understanding of the modern
• administrator's highly needed abilities. Planning and execution of Event Management.
• Travel/Transport Management needs and solutions.
• Canteen/Cafeteria / Pantry Management.
• Admin-related Inventory Management.
• Analytical Database Management.
• Facility Management and proactive building maintenance scheduling.
• Organizational basic administrative needs and set standards.
• Develop interpersonal and communication skills to carry out administrative functions with confidence. and efficiency.
• Apply professional business writing techniques in written/verbal communication.
• Handle internal/external customers and telephone calls properly and professionally.
• Customer Surveys to determine the service level.

Who Should Attend

Must be middle managers who are either working in Administration, Human Resources, Corporate Secretaries, Customer Services, Facility Management, or Sales Administration.